266 Al Wasl Rd - Jumeirah - Jumeirah 1 - Dubai
Mirdif Avenue Mall - Mirdif - Dubai
Privacy and cookie policy
DATA PROTECTION- PRIVACY AND COOKIE POLICY
PRIVACY AND SECURITY
We, Brow and Beauty Salon, a limited liability company duly organized under the laws of the United Arab Emirates, under the Commercial License number 828283, whose registered address is at PO Box 72800, Dubai, United Arab Emirates and whose paid share capital(“we”, “us”, “ours”) respect the privacy of all of our users and are committed to protecting the information collected through the www.browandbeauty.ae
Personal information about you may be collected in several ways when you use the Website or any services including newsletters, press releases, or any other social media functions of the Website (this includes Facebook and Instagram)
We provide this statement and our Cookies Policy ("Privacy Policy") to help you understand what we may do with any personal information that we obtain from you.
This Privacy Policy does not govern our collection or use of data about you through channels other than the Website.

1 - What categories of Personal Information do we collect?
The Website collects certain information when you interact with it, for example, the Website may collect "Personal Information", which is any information that can be used to identify, directly or indirectly, an individual. The Website may also collect data that does not identify you specifically. The following is a list of Personal Information that we may collect and process about you:
  • Information that you provide by filling out forms on the Website, including when you register - your name, email address, and phone numbers; 
Any information you may provide when you contact us or send us correspondence;
  • Details of your visits to the Website include but are not limited to, your computer's IP address, page interaction information, traffic data, location data, weblogs, and other data about the resources that you access.
2 - For which purposes do we use your Personal Information?
We collect the above-mentioned Personal Information for the following purposes:
  • Based on the data subject's consent:
  • to send you our newsletters as well as details of our products, special offers, or promotional offers that may be of interest to you,
  • For the legitimate interests pursued by us:
  • to improve our understanding of your interests and concerns, to improve our understanding of the services you’ve tried, for our internal marketing and demographic studies: we may use your information to make our Website design and products/services better, as we believe that it is also in our legitimate interest to better serve you and respond to your needs.
  • for security purposes: we may use the information to protect our company, our clients, and our Website against fraud, theft, or any wrongdoing that may affect our activity as it is in our legitimate interest to ensure the security of our activity.
3 - Who do we share your Personal Information with?

We disclose Personal Information to our managers and administrators to contact you regarding your request.
From time to time we may disclose Personal Information on a need-to-know basis:
  • To our affiliates, retained to perform functions on our behalf or to provide services to us; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit, and other third-party service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;
  • If we are under a duty to disclose or share your data to enforce or apply the Terms and Conditions of our Website and other agreements, to permit us to pursue available remedies or limit the damages that we may sustain, or protect our rights, property, safety or security and that of our employees, agents, contractors, customers, the visitors of the Website or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
4 - Use of Cookies
We use cookies and track IP addresses so we can improve our Services and enhance your experience as detailed below.
Cookies are data files a website can send to your computer's browser for record-keeping purposes. We use cookies to help us to gather and store information about visitors to our Website which helps us to make our Website more user-friendly and gives you a better experience when you return to the Website.
We may use information from cookies for the following purposes:
  • Traffic monitoring, for example, the IP address from which you access the Website, the type of browser and operating system used to access the Website, the date and time of your access to the Website, the pages you visit, and the Internet address of the website from which you accessed our Website;
  • To recognize repeat visitors for statistical/analytical purposes;
  • Anonymous tracking of interaction with online advertising, for example, to monitor the number of times that a banner ad is displayed and the number of times it is clicked.
  • To customize or personalize your experience of the Website, for example, so that we can greet you by name;
  • To monitor your use of the Website to make our communications with you as relevant as possible, for example, by sending you email communications relevant to the parts of the Website that you visit most often or by letting you know about features of the Website that you have not accessed previously.
We may compile and report to third parties (such as advertisers) anonymous statistics about our users in terms of numbers, traffic patterns, and related site information.
Whereas some cookies may be functional to collect information that will allow us to facilitate your browsing such as language preferences, memorizing log-in, or saving the content of your shopping basket, other cookies also collect information on your behavior by saving your preferences as detailed above.
While functional cookies may be installed to facilitate your visit to our Website, you may express your choice regarding our cookies through the privacy settings options of your browser which should include features to prevent from storing information on the terminal or processing information already stored on such terminal, unless you turn on the feature to allow such storage or processing.
Each browser has its own cookie management system, you can find information specific to your browser under the “help” menu, where you will be provided with all necessary information about how to set your preferences.
We cannot guarantee the proper functioning of the Website if you choose to disable your cookies. However, your visit to our Website will be significantly enhanced if cookies are not disabled.
5 - How long do We keep your Personal Information?
Personal Information collected for the purposes hereunder will be stored only as long as necessary for your commercial relationship with us, or as required to comply with our legal obligations.
If a judicial action is initiated, Personal Information may be stored until the end of such action, including any potential periods for appeal, and will then be deleted or archived as permitted by applicable law.
Your Personal Information will not be kept in a form that allows you to be identified for any longer than is reasonably considered necessary by us for achieving the purposes for which it was collected or processed or as it is established in the applicable laws related to data retention periods.
6 - Your rights
Subject to applicable law, you may have the following rights:
(i) Right of access
You have the right to confirm with us whether your Personal Information is processed, and if it is, to request access to that Personal Information including the categories of Personal Information processed, the purpose of the processing, and the recipients or categories of recipients.
(ii) Right to rectification
You may have the right to rectify inaccurate or incomplete Personal Information.
(iii) Right to erasure
You may have the right to ask us to erase your Personal Information.
(iv) Right to restriction of processing
In limited circumstances, you may have the right to request that we restrict the processing of your Personal Information.
(v) Right to data portability
You may have the right to receive your Personal Information, which you have provided to us, in a structured, commonly used, and machine-readable format and you may have the right to transmit that data to another entity.
(vi) Right to object and rights relating to automated decision-making
Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, at any time to the processing of your Personal Information by us and We can be required to no longer process your Data.
(vii) Right to provide your instructions regarding the storage, deletion, or disclosure of your Personal Information after your death.
When your Personal Information processing is based on your consent, you may withdraw any consent you previously provided to us at any moment. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact our customer care at browandbeautydubai@gmail.com
You also have the right to complain to the competent data protection supervisory authority.
8 - Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Our Privacy Policy may change from time to time to reflect changes in our processing of your Personal Information. Any modifications to this Privacy Policy will be effective once published on our Website. Please read the Privacy Policy and check back often.
This Privacy Policy is incorporated into, and part of, the Terms and Conditions, which govern your use of the Website.
This Privacy Policy is reproduced in English.
Price Policy
Welcome to Brow and Beauty ("we", "us", and "our"). This Price Policy outlines the terms and conditions regarding the pricing of products and services on our website, https://browandbeauty.ae/

Pricing Information
  • Service Prices: All prices are listed in Dirhams and are exclusive of 5% of VAT. Prices are subject to change without notice.
  • Discounts and Promotions: We may offer promotional discounts and special offers. These will have specific terms and conditions which will be clearly outlined at the time of the offer.

Price Changes
  • Periodic Reviews: Prices are reviewed periodically and may be updated to reflect changes in market conditions and other influencing factors.

Payment Terms
  • Payment Methods: We accept: cash, credit/debit cards, ApplePay, bank transfers, etc.

Errors and Omissions
  • Accuracy: While we strive to ensure accuracy, there may be instances where pricing errors occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Currency
  • Transactions: All transactions will be conducted in Dirhams. Customers outside the UAE will be responsible for any applicable currency conversion fees imposed by their payment provider.

Taxes and Duties
  • Local Taxes: Prices displayed on the website exclude local taxes. Any additional local taxes or duties applicable will be calculated at checkout and are the responsibility of the customer.
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